Coates IT & Network Solutions
Security-first managed IT for SMBs

Terms & Conditions

These Terms govern your use of our website. Managed IT and cybersecurity services are provided under separate written agreements.

Effective date: December 1, 1996
Last updated: January 19, 2026

These Terms & Conditions (“Terms”) govern your use of coatesit.com (the “Site”) operated by Coates IT & Network Solutions (“Coates IT,” “we,” “us,” “our”). By accessing or using the Site, you agree to these Terms.

1) Use of the Site

You may use the Site for lawful purposes only. You agree not to attempt unauthorized access, interfere with Site operations, submit spam or malicious code, or use the Site in violation of applicable laws.

2) No Professional Advice

Content on the Site is provided for general informational purposes and does not constitute legal, financial, or other professional advice.

3) Inquiries & Service Requests

Contacting us or submitting a form does not create a client relationship. Any managed IT, cybersecurity, or related services will be provided under separate written agreements (e.g., Master Services Agreement, Statement of Work).

4) Third-Party Services

The Site may link to third-party services (such as a client portal). Your use of third-party services is governed by their terms and policies, and Coates IT is not responsible for third-party platforms.

5) Intellectual Property

Site content—including text, graphics, logos, design elements, and code—is owned by or licensed to Coates IT and protected by intellectual property laws. You may not reproduce or distribute content without written permission, except for personal, noncommercial use.

6) Disclaimer of Warranties

The Site is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

7) Limitation of Liability

To the fullest extent permitted by law, Coates IT will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from or related to your use of the Site, even if advised of the possibility of such damages. Our total liability for any claim related to the Site will not exceed $100 or the amount you paid to use the Site (if any), whichever is greater.

8) Indemnification

You agree to indemnify and hold harmless Coates IT from claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site, violation of these Terms, or infringement of any rights of another party.

9) Changes

We may modify or discontinue the Site at any time. We may update these Terms periodically; continued use of the Site after changes means you accept the updated Terms.

10) Governing Law & Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes arising from these Terms will be brought in state or federal courts located in Pasco County, Florida, and you consent to personal jurisdiction there.

11) Contact

Coates IT & Network Solutions
Woo Incorporated
PO BOX 965, New Port Richey, Florida 34656
If you are a managed services customer, your services agreement controls service scope, SLAs, acceptable use, and security responsibilities.